Central Systems IT
Delete Your Data
Last updated: October 2026
You can ask us to delete your account and the personal data we hold about you at any time. This page explains how, what gets deleted, and how to remove data that came from Facebook or Instagram.
How to request deletion
- Email john@sngrpg.com with the subject "Delete my data", or send the same request through our contact form.
- Include the email address or username on your account (and the business name, if it's a business account).
- We may reply to confirm the request came from you before deleting anything.
We complete deletion requests within 30 days and email you when it's done.
What we delete
- Your account: username, email, password hash, profile, and sign-in connections (such as Google sign-in).
- Content you created: posts, comments, messages, uploads, and anime watch history.
- Social Studio data: your connected social accounts and their access tokens, recorded voiceovers, uploaded photos, and generated videos.
- Support tickets you opened: your name, email, phone and messages.
- Business signups: your signup record, and the customer and portal we set up for it.
What we may keep
Some records must be kept for legal, tax or accounting reasons even after an account is deleted, such as payment and invoice records and signed agreements. We keep only what the law requires, for as long as it requires, and don't use it for anything else. Posts already published to a social network stay on that network until you delete them there.
Facebook and Instagram data
If you connected a Facebook Page or Instagram account to Social Studio, we store only what's needed to post for you: the page or account name, its ID, and an access token. To remove it:
- In Social Studio: open Marketing → Social Studio → Channels & settings and click Disconnect next to the account. This deletes its token right away.
- In Facebook: go to Settings & privacy → Settings → Business integrations (or Apps and websites), find CSIT, and click Remove. This revokes our access immediately.
- Then email us as above if you also want any remaining data about that account deleted.
See our Privacy Policy for what we collect and why.